Player Data Protection

Privacy Policy 769 Platform

At 769, your privacy is not merely a legal obligation — it is our core commitment. Find out exactly how your personal data is collected, used and protected every time you use our platform.

Updated: 1 January 2026
SSL 256-bit
Data Encryption
Zero Sharing
Data to Advertisers
Full Rights
Access & Delete Data
24 Hours
Privacy Complaint Response
769's Data Protection Commitment

This document explains exactly how 769 handles your personal information. We have written this policy in clear, easy-to-understand language because you have every right to know the full details about your data.

1Introduction

769 (referred to as "we", "Platform" or "769.ad") respects the privacy of every user who accesses our online gaming platform. This Privacy Policy transparently explains how we collect, store, use and protect your personal information when you use the services we offer at 769.ad.

By registering an account or simply browsing our platform, you acknowledge that you have fully read and understood this Privacy Policy. If you do not agree with any part of this policy, you are requested to cease using our platform and contact the support team to close your account if applicable.

This Privacy Policy is drafted in accordance with sound data protection principles and aims to ensure your personal data is always handled responsibly. We never take lightly the trust you place in us when you share personal information while using the 769 platform.

2Personal Data We Collect

769 only collects information that is strictly necessary to provide a safe, fair and seamless experience to all players. The data we collect falls into several categories:

Registration & Identity Information

Full name Email address Phone number Date of birth Residential address Identification card number

Financial & Transaction Information

Bank account number Bank / e-wallet name Deposit history Withdrawal records

Technical & Usage Data

IP address Browser type Device type Session time logs Game history
Minimum Collection Principle

769 only collects data that is strictly necessary for the stated purposes. We do not collect information that is irrelevant or exceeds the requirements of our services.

3How We Collect Information

Your personal information is collected through several different methods throughout your use of the 769 platform:

  • Account registration form — basic information such as name, email, and phone number is collected when you first register.
  • KYC Verification Process — supporting documents such as identity cards or bank statements are collected to fulfil identity verification requirements.
  • Transaction activity — deposit and withdrawal details are automatically recorded in our system for security and financial accountability purposes.
  • Game session — gaming activity data such as bets, wins, and session duration are recorded automatically.
  • Support communications — any information you share when contacting the customer support team via live chat or email is also retained.
  • Cookies and tracking technologies — technical data such as IP address and device type are collected automatically via cookies and trusted third-party analytics tools.

4Data Usage Purpose

Every piece of data we collect has a clear and specific purpose. The table below explains the relationship between data types and their intended use:

Data Type Primary Purpose Status
Identity & Contact Account verification, service communications, password recovery Mandatory
KYC Information Age verification, fraud prevention, legal compliance Mandatory
Financial Data Deposit & withdrawal processing, suspicious transaction monitoring SSL Protected
Game History Win records, problem gambling pattern detection, dispute support SSL Protected
Technical Data Account security, unauthorised access detection, platform analytics Automatic
Support Communications Complaint resolution, service improvement, team training Recorded

Beyond the purposes stated above, 769 also uses your data in aggregated and anonymised form to understand platform usage patterns for continuous improvement. This aggregated data cannot be linked to any specific individual.

5Security & Data Protection

The security of your personal data is 769's highest priority. We continuously invest in the latest security infrastructure to ensure your information remains protected from unauthorised access, data breaches, or misuse.

  • 256-bit SSL Encryption protects all data transmitted between your device and 769's servers without exception.
  • Passwords stored in hashed form uses a strong one-way encryption algorithm — even we cannot see your original password.
  • Intrusion detection system operates 24 hours a day, 7 days a week to detect and block suspicious access attempts.
  • Two-factor authentication (2FA) available and encouraged for all player accounts as an additional layer of security.
  • Regular security audits conducted by our internal security team and independent third parties to identify and address any system vulnerabilities.
  • Fund segregation — players' financial data is stored in a system separate from the company's operational data.
Shared Responsibility

While 769 provides robust technical protection, you are also responsible for keeping your account password confidential and not sharing your login credentials with anyone. Never disclose your OTP or verification codes to any third party.

6Data Sharing With Third Parties

769 never sell, rent, or trade players' personal data to any third party for advertising or commercial marketing purposes. We only share data in the following limited and specific situations:

  • Payment service providers — the required financial information is shared with licensed and registered payment processors to enable deposits and withdrawals to be processed securely.
  • Game providers — the minimum technical data required is shared with licensed game providers to enable smooth game sessions.
  • Legal authorities — 769 will disclose player information when required by a court order or directive from a legitimate regulatory authority.
  • Fraud prevention — in cases of suspected fraud or money laundering, relevant information may be shared with the appropriate enforcement agencies.

All third parties we work with are bound by strict confidentiality agreements and are required to protect the data they receive to the same standards we apply.

7Cookies & Tracking Technologies

769 uses cookies and similar tracking technologies to enhance user experience, ensure login session security, and understand how the platform is used. We use three types of cookies:

  • Essential Cookies — required for core platform functions such as login authentication and session security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies — collects anonymised statistical information about how players use the platform to help us improve the user experience.
  • Preference Cookies — saves your preferences such as language settings and display preferences to speed up your experience on future visits.

You can manage your cookie settings through your browser settings at any time. However, disabling essential cookies may affect the functionality of the 769 platform.

8Your Rights as a User

As a 769 player, you have clear rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

9Data Retention Period

769 retains your personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by applicable law.

  • Active account data — retained for the duration your account remains active on the 769 platform.
  • Financial transaction records — retained for 7 Years after the transaction date in accordance with financial legal requirements.
  • Support communication logs — retained for 2 years for reference and dispute resolution purposes.
  • Data after account closure — certain specific information is retained for a period prescribed by law even after an account is closed, particularly KYC records and financial transaction records.

Once the retention period expires or when data is no longer required, 769 will delete or destroy that data in a secure and irreversible manner.

10Changes to the Privacy Policy

769 reserves the right to update this Privacy Policy from time to time to reflect changes in our service practices, legal requirements or data protection improvements. Any material amendments will be communicated via:

  • A clear notice will be displayed on the platform's home page for a minimum of 7 days.
  • Email notification to all registered accounts for changes that directly affect user rights.
  • Update the "Last Updated" date at the top of this document.

Your continued use of the 769 platform after any changes take effect constitutes your acceptance of the updated Privacy Policy. You are encouraged to review this page periodically.

11Contact Us Regarding Privacy

If you have any enquiries, concerns, or wish to exercise any of your rights regarding personal data, the 769 privacy team is ready to assist you through the following channels:

  • Live Chat: Available 24/7 directly within the 769 platform — the fastest way to get an immediate response in Bahasa Melayu.
  • Email: [email protected] — we aim to respond within 24 business hours for all privacy-related complaints.

When contacting us regarding privacy, please clearly state the type of request (data access, correction, deletion, etc.) along with your account username to expedite the process. Our team will verify your identity before processing any request involving personal data.

Rights You As 769 Users

You have full control over your personal data. The following are the rights we guarantee to every 769 platform player.

1
Right to Data Access

You may request a complete copy of all personal data we hold about you at any time. Requests will be processed within 14 business days.

2
Right to Correction

If any of your data is inaccurate or outdated, you have the right to request prompt correction and we will process the changes without delay.

3
Right to Deletion

You may request the deletion of your personal data, subject to mandatory financial data retention requirements under applicable law.

4
Right to Restriction of Processing

You may request that we restrict how we process your data under certain circumstances, such as during a dispute regarding data accuracy.

5
Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider if required.

6
Right to Object to Processing

You have the right to object to the processing of your data for direct marketing purposes at any time, and 769 will cease such processing immediately.

How 769 Protecting Data You

Six layers of data protection we apply to ensure your information remains secure on the 769 platform.

End-to-End Encryption

All communications between your device and 769's servers are protected with 256-bit SSL encryption. No one can intercept or read your data in transit.

Secure KYC Verification

Our KYC process uses a trusted document verification system. Your identity data is stored in an isolated environment and is only accessible by authorised personnel.

Secure Payment Processing

All deposit and withdrawal transactions are processed through licensed payment providers using industry-grade security systems to protect your financial information.

Internal Access Control

Access to player data within our internal systems is restricted to staff who require that information only. All access is logged and continuously monitored.

Regular Security Audits

769's infrastructure undergoes regular penetration testing and security audits by independent teams to ensure there are no vulnerabilities that could be exploited by unauthorised parties.

Data Backup & Recovery

Your data is automatically backed up to a secure, integrated location daily. Our disaster recovery system ensures your data will not be lost even in the event of a serious technical disruption.

Question Common About Privacy

Answers to the most frequently asked questions regarding 769's Privacy Policy.

Absolutely not. 769 does not sell, rent, or share players' personal data with any third-party advertising or marketing companies. Your data is used solely for the purposes of operating our service as stated in this Privacy Policy.

Yes, you may request the deletion of your personal data by contacting the 769 support team. However, certain data such as financial transaction records must be retained for a specified period in compliance with mandatory legal requirements, even after your account has been closed.

Upon account closure, access to the platform will be deactivated immediately. General personal data will be deleted within a reasonable period. However, KYC records and financial transaction records are retained for 7 years in accordance with financial regulatory requirements before being securely destroyed.

In the event of any security incident involving player personal data, 769 is committed to notifying affected players in a timely manner via their registered email. We will also take immediate steps to contain the incident and prevent further harm.

Yes. The 769 mobile app applies the same security standards as the web version, including SSL encryption, secure session authentication, and local data protection on your device. All communications between the app and our servers are fully encrypted.
Your Privacy Is Protected

Play With Confident at 769

With robust data protection and a transparent Privacy Policy, you can enjoy every gaming session on 769 with full confidence. Register today and experience gaming that is safe, fair and enjoyable.

Bahasa Melayu